1825 – Understanding the Operational Culture with Miriam Dicks

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO & Co-founder of 180 Management Group, Miriam Dicks.

Non-profits are often driven by a passion for change and a commitment to their cause. However, the zeal to make a difference can be hindered by inadequate structures and systems. This is where Miriam Dick's expertise shines.

Her firm, 180 Management Group, specializes in guiding non-profits through the maze of operations and management consulting. The goal is simple yet profound: to construct robust systems that breathe life into the organization's mission and vision.

One of the most enlightening aspects of our discussion was the emphasis on the operational culture within non-profits. Miriam illuminated the process her company employs, beginning with a thorough assessment of how people collaborate, execute tasks, and align their work with the organization's strategy.

Miriam explored the delicate balance of integrating new technology into an organization. She stressed the importance of making informed decisions, ensuring there is ample support and training for staff, and effectively communicating the benefits of the technology to the entire organization.

However, Miriam also cautioned against the pitfalls of adopting technology without a solid implementation plan. The consequences can range from wasted resources to a workforce that's resistant to change.

Key Points from the Episode:

• Introduction of Miriam Dicks as an operations strategist and CEO of 180 Management Group
• Challenges faced by non-profit organizations in terms of structure, systems, and support
• Importance of building efficient systems to implement the mission and vision of non-profit organizations
• Cultural nuances and efficient business practices in non-profit organizations
• Assessment of operational culture in non-profit organizations
• Introducing new technology in non-profit organizations
• Making informed decisions about technology adoption and providing support and training
• Challenges and consequences of adopting new technology without proper support and implementation

About Miriam Dicks:

Miriam Dicks stands as the visionary Founder, CEO, and Chief Strategist behind 180 Management Group, showcasing over two decades of expertise in elevating organizations toward peak operational efficiency.

Her career has been marked by numerous roles within operations management and consulting, driven by a deep-seated conviction that excellence in operations is attainable for any entity equipped with the proper catalysts for transformation.

Miriam's academic credentials include a BA in Public Policy from the University of North Carolina at Chapel Hill and an MHA from the University of South Carolina, further solidified by her certification as a Change Management Professional (CCMP) and her affiliation with the John C. Maxwell Team. Her work encapsulates a commitment to leveraging strategic change to foster organizational excellence.

About 180 Management Group:

180 Management Group is a pivotal operations consulting firm, dedicated to refining operational strategy and design for non-profit organizations. This firm is deeply committed to bridging the resource gap for Senior Leaders, supplying them with essential tools, resources, and support often lacking within their infrastructures.

With a clear and straightforward mission, 180 Management Group aims to empower non-profits to enhance their operational efficiency. The ultimate goal is to enable these organizations to excel and succeed in their mission and vision, operating at the pinnacle of effectiveness.

This focus on operational excellence is designed to ensure that non-profit leaders can focus on what they do best: making a significant impact in their communities and beyond.

Tweetable Moments:

04:29 – “We have to constantly remind ourselves that even though you're a non-profit, it doesn't mean you don't need to generate revenue and be sustainable.

Links Mentioned in this Episode:

Want to learn more? Check out 180 Management Group website at

https://www.180managementgroup.com/

Check out 180 Management Group on LinkedIn at

https://www.linkedin.com/company/180-management-group/

Check out 180 Management Group on Facebook at

https://facebook.com/180MG

Check out Miriam Dicks on LinkedIn at

https://www.linkedin.com/in/miriampdicks/

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