In this episode of The Thoughtful Entrepreneur, your host Josh Elledge speaks with Karen Mangia, author of several books, including The Wall Street Journal Bestseller, Success From Anywhere and Podcast host of Success from Anywhere.
Karen explains why she thinks the pandemic has allowed people to evolve and create their own definition of success. From the thousands of interviews she conducted, she identified 3 things that employees want these days: flexibility, autonomy, and choice. Without these offers, people will leave the company too early.
Of these 3 important things, Karen highlights the beauty and importance of giving employees a choice. She says that choice, on the employer's side, gives perspective on what could be done, what job they have and what could be. For employees, choice makes them feel seen, heard and appreciated. Karen believes what would change in an organization moving towards peak performance is the curiosity to change conversations and provide choices.
Key Points from the Episode:
- What does it mean to be successful now?
- The 3 things that employees want
- The beauty of choice
About Karen Mangia
Karen Mangia is an internationally-recognized thought leader whose TEDx appearance, keynotes, blogs and books reach hundreds of thousands of business leaders each year. She is the author of Working from Home: Making the New Normal Work for You (Wiley), Listen Up! How to Tune in to Customers and Turn Down the Noise (Wiley) and also Success With Less (Marie Street Press). A prolific blogger and sought-after media interviewer, she has been featured in Forbes and regularly contributes to Thrive Global and ZDNet.
As Vice President of Customer and Market Insights at Salesforce, she engages current and future customers around the world to discover new ways of creating success and growth together. She serves on the company’s Work from Home Taskforce, where she is helping the company’s 50,000+ worldwide employees to better adapt to a work-from-home environment. Passionate about diversity and inclusion, she also serves on the company’s Racial Equality and Justice Taskforce.
Prior to Salesforce, she spearheaded Customer Satisfaction and Experience at Cisco Systems.
Links Mentioned in this Episode:
Want to learn more? Check out Karen Mangia website at https://www.readsuccessfromanywhere.com/
Check out Karen Mangia on LinkedIn at https://www.linkedin.com/in/karenmangia/
Check out Karen Mangia on Twitter at https://twitter.com/karenmangia
Check out Karen Mangia on Facebook at https://www.facebook.com/KarenMangiaAuthor
Check out Karen Mangia on Instagram at https://www.instagram.com/karenmangia/
Check out Karen Mangia on Youtube at https://www.youtube.com/channel/UCuk4mH8c0ddKfWD_en1SZ-Q
Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!
More from UpMyInfluence:
We are actively booking guests for our The Thoughtful Entrepreneur. Schedule HERE.
Are you a 6-figure consultant? I’ve got high-level intros for you. Learn more here.
What is your #1 Lead Generation BLOCKER? Take my free quiz here.