THE THOUGHTFUL ENTREPRENEUR PODCAST
Robert Indries is not just a business advisor; he's a visionary with a purpose. His vision for the next 25 years is to help humanity achieve complete peace and abundance. This is not just a lofty ideal; it's a goal that drives his businesses. Robert's companies are geared towards making this vision a reality, from healthcare to energy.
One of his companies, a marketing agency, has generated over a quarter billion dollars in sales for other entities. This success has changed lives and earned him wedding invites from grateful clients. It's a testament to the impact that a business can have when a purpose beyond profit drives it.
According to Robert, operations are the glue that holds all aspects of a business together. From marketing to sales to delivery, operational excellence ensures these components work together seamlessly. It brings clarity and order to a business, leading to unimaginable growth.
Robert highlights a saying that an empire can only crumble from within, which also applies to businesses. He explains that failure in a business is often caused by internal factors, such as lack of innovation, poor treatment of employees, or failure to provide value to clients.
Robert suggests focusing on these three areas to assess weaknesses within an organization. He emphasizes the importance of one-on-one conversations with clients to understand their needs and experiences truly.
Key Points from the Episode:
- Robert Indres' main impact in the world
- Robert's vision for the future
- What Robert would speak about in a TED talk
- The importance of operations in business
- Assessing weaknesses within an organization
- Robert's vision for achieving peace and abundance
- The role of operations in business growth
- Internal factors that can cause failure in a business
- Importance of open communication with clients
About Robert Indries:
Robert Indries is a self-made entrepreneur hailing from Transylvania, Romania. Born into modest beginnings, he cultivated a strong work ethic through tending to livestock and farmland. Guided by the belief that learning transcends boundaries, he embarked on a journey that led to remarkable achievements.
His global travels gave him invaluable insights into international businesses, enabling him to establish a prosperous empire of eight ventures generating seven-figure revenues annually.
Robert's achievements extend beyond entrepreneurship, encompassing public speaking engagements across 17 countries in three languages. He has facilitated profound transformations for over 1,000 professionals, elevating their effectiveness two to tenfold, and has generated business value exceeding $500 million for clients.
He has orchestrated the convergence of exceptional physical health and a fulfilling marriage, emphasizing holistic success. Robert's journey epitomizes resilience, resourcefulness, and a steadfast commitment to continuous growth.
Wesrom is a prominent Software Development and Marketing Firm in the UK, with a core focus on assisting businesses across the software development spectrum. Beyond typical agencies and internal teams, Wesrom sets itself apart through its comprehensive approach.
In addition to providing access to a skilled team of developers, Wesrom offers a dedicated group of business and marketing experts. This ensures not only the technical success of a project but also its effective market positioning.
Wesrom's commitment to transparency and client assurance is evident in its budgetary clarity, flexible payment options, and a distinctive 1-year warranty. This warranty covers any post-delivery software-related issues, mitigating financial risks for clients.
Moreover, Wesrom's ethos includes a remarkable philanthropic initiative. Half of the revenue generated at standard rates is channeled into services for nonprofits or charities, as designated by their clients. This demonstrates Wesrom's dedication to social impact, enhancing their clients' investments with expanded connections, positive public relations, and heightened brand awareness.
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Josh (00:00:05) - Hey there, thoughtful listener. Would you like consistent and predictable sales activity with no spam and no ads? I'll teach you step by step how to do this, particularly if you're an agency owner, consultant, coach or B2B service provider. What I teach has worked for me for more than 15 years and has helped me create more than $10 million in revenue. Just head to up my influence and watch my free class on how to create endless high ticket sales appointments. You can even chat with me live and I'll see and reply to your messages. Also, don't forget the thoughtful entrepreneur is always looking for guests. Go to up my influence com and click on podcast. We'd love to have you. With us right now, Robert Indries. Robert, you are a global consultant or business advisor. And you are at the helm of Robert Indries Holdings, which basically is a holding company because you have founded or at the helm of I think it's about eight different companies, if I'm not mistaken. Is that right?
Robert (00:01:17) - Yes, you're.
Josh (00:01:18) - Correct. All right. So what is your main impact in the world? And again, just kind of thinking about, you know, to our audience here, hoping that we can learn some great wisdom from you today.
Robert (00:01:33) - So my my, my vision for the next 25 years is I want to help humanity go into an era of complete peace and abundance. And so I don't know if I can achieve that during my lifetime. However, I do want to give it my best shot. So many of the entities that I have as businesses are geared towards that purpose. So we've already helped in Medicare, Energy and in various other industries to get to a point where. People you know, don't know. Are you less experienced life, more, you know, reach their goals better and so on and so forth. Even, for example, one of our companies is a marketing agency that helps grow other companies. So we've so far generated over a quarter billion dollars in sales for for other entities. And so this is life changing for them lives for all of the businesses that we that we have helped.
Robert (00:02:37) - And we literally get wedding invites from people like Robert, I really want you at my wedding. You know, you change my life. I'm a millionaire now, you know, and so on. So it's it's a very, very cool thing to do. And you can leave an impact on all of those people. And so whether that's marketing, engineering or recruitment or any any of the businesses that we do, we try to help people reach their goals and then be more mindful about their journey through life.
Josh (00:03:05) - What if you were asked to give a Ted talk and to that audience, what would you imagine that you would speak on? And feel free to just go into it.
Robert (00:03:18) - So I would give a few Ted talks If if we are to talk about business specifically, I would talk about operations because there are so many books out there, so many people that can help you write. There's work, the system, there's E-Myth, there's, you know, a bunch of bunch of other amazing books out there on how to manage business.
Robert (00:03:43) - However, people read those books and then they implement some of it or almost nothing, or they try to implement all of it and then they fail and whatnot, but they just don't keep doing it. And they don't realize that the A chain breaks at its weakest link. Right? And so it doesn't matter if you have amazing marketing and then your sales is not good or if you have amazing sales and then the marketing doesn't generate enough meetings. Right? And likewise, it doesn't matter if you close so much business and then you can deliver the same amount of quality that you had. So operations handles that operations make sure that finances are in order, delivery is in order, client satisfaction is in order. People get the emails they need to get at the time. They need to get them right. Follow ups. Are there the people you have in the company you know or have clarity on the vision, on the mission, on where they are in the chart, who they need to report to, how often with what, and so on and so forth.
Robert (00:04:45) - Right. This level of clarity that you can bring and order within a business literally makes the world a better place in itself because we have had the opportunity to work with over 300 companies thus far and have created over half $1 million in business value. And the way we've done that is literally taking a look at the business and say, okay, from an operational standpoint, what's missing here? Like, let's have interviews with your employees, let's, you know, have interviews with your clients and so on and so forth, and let's realize where the gaps are, because many times the owners, the managers, the directors, they know right. What the gaps are or they have a feeling that something isn't right, but they can't pinpoint it or can't fix it because they're too busy. And so many times that's where we step in and we're brought on as sort of like a Co right, the chief of Ops. And then we say, okay, let's let's look at your business holistically and let's see what it needs to be set up in a way in which it can actually scale.
Robert (00:05:46) - And we've done this countless times over and over and over again. We've taken businesses that were making 50 grand, took them to a quarter million, taking businesses that were making 4 million, took them to 20 million, right. And so on and so forth. So we in operations, we're not talking about like we can we can do marketing, we can do sales, we can do whatever. But from an operational standpoint, the moment you fix everything inside it just everything just grows in a way that is unimaginable to someone that has not reached operational excellence yet. And so the last thing I'm going to say here is that there's a saying within the Roman, let's say, literature that an empire can only crumble from within. And this is so true. This is so true. Every great empire on the face of the earth, every great business or every great country, nation, whatever, has always crumbled from within and is the same from a from a business standpoint. You can keep growing, grow and growing.
Robert (00:06:46) - Eventually your demise will be whatever you do within the business. Either you're not innovating enough or you're not treating people well enough, or you're not giving enough value to clients, whatever something within the business and only something within the business can lead to failure. Nothing in the outside world can lead to the failure of your business only within. And so this is something that would. Heavily in a Ted talk.
Josh (00:07:10) - Yeah, well, so what would be some things that maybe we could do today as founders or as leaders within our organizations to assess for weaknesses, to kind of, you know, kind of like be the the velociraptor that's running around and checking the fences at Jurassic Park, looking for those weak links, those weak chains. How can we do that better?
Robert (00:07:32) - So there are three, three, three things I would I would tackle and I could go into all of these. So for a little bit. So one is finance, two is tracking measurements like on on everything that's going on. And three is customer satisfaction.
Robert (00:07:49) - So with regards to tracking, you would not believe from the hundreds of businesses that I've talked to how many times I've asked the question, show me your PNL. And they did not have one. Right? Okay. Show me your balance sheet. I don't have one. Right. Like an updated one. I'm not talking about whatever is in QuickBooks. I'm talking about the proper PNL, a proper balance sheet that gives me the pulse of your business. It tells me every single thing need to know about how your business is operating, right? Almost no one has that. And that's scary. Josh It's so, so scary because you you can literally fail at any point in time because you do not have any financial visibility or the one you have is so, so basic. It's like you're, you're in high school, you're playing at the, at the game of business, but you're not actually doing business. You don't have a properly organized and balance sheet. You're just playing business. You're kidding yourself. You're not in real business.
Robert (00:08:48) - Yeah. So that's one. So that's what you should take a look at. And by the way, if anyone has any questions, they can just go to Robert in. There's Google, my name the first three pages or just me, right? They can just email me at Robert index.com, whatever. Go to the website, fill out the form. I'm willing to answer any questions you guys have. I'd love to have value of love to help you make the lives of your employees and yourselves much better. So that's number one. Number two is with regards to tracking, if I ask, this is the same thing and and I'm telling you this because I'm a civil engineer. I work in zeros and ones. I see patterns whenever I see a pattern, that's what I latched onto. So another pattern is I ask people, okay, tell me, you know, one of the employees that's working in your company and they say, Josh, because okay, tell me, what was Josh doing last week, Wednesday at 2 p.m..
Robert (00:09:40) - And I have no idea. Okay. How do you not have. And did you fund the company last week? Is it so new that you did not have time to set tracking in place? Oh, no. We're the company is five years old. Then you have no excuse, right? You have no excuse for not having complete transparency of the performance and action steps that are being taken by your team on every given day and every given moment. Right. There is no excuse. You should have that in place. This doesn't matter. The tool. What matters is the principle, right? We're literally just we have been working two years on a tool to help people manage businesses better. It's called Vanda. It comes from Thomas Alva Edison. And then Henry Fonda is two amazing businessmen and the inventors. And so basically with Alva, we help people manage and, you know, have transparency and so on. It's in beta right now. So basically you have to have that transparency. And it doesn't matter whether you use Vanda or you use Atlassian or Basecamp or whatever tool you use, but you need to have that.
Robert (00:10:47) - You need to know. And then finally again, I cannot tell you how many times I talked to founders or high up directors and ask, When's the last time you had the heart to heart one on one conversation with one of your clients that that you know, you don't normally speak to and say, well, I never I never do that. Or six months ago or whatever. I'm like, How do you then know? You tell me, How can you possibly know what that person is actually going through? You ask your employees, Your employees are biased. They are always going to tell you what you want to hear. Or even if not like they're going to say their version of it. I kid you not the the other week and this is a true story the other week. I want to meet the client. This client, when we started working with them, we're doing marketing and digital transformation for them with two different entities. So when we started working with them, there were at 25 million.
Robert (00:11:44) - That was two and a half years ago. Now this year they're going to pass 50 million. So we literally doubled their company in two and a half years and they're amazingly happy, you know, so on and so forth. And my team is like, Oh my God, we're getting such great results, everything's going so well and so on and so forth. Like, okay, well, time to go visit them and have a conversation about other projects we can do, you know, more involvement and so on, right? So I go visit them personally. I fly in and I'm old school, by the way. I still fly in. I meet people, you know, and all that good stuff. So did that. I go to their office? I kid you not. I for two hours straight. I got schooled two hours straight. It's like Robert this don't like this isn't going well. What's going on with this and this and this and this. I kid you know, I took three pages of notes on how unhappy they were with stupid stuff, just like just small little things that didn't even matter.
Robert (00:12:42) - And the reason why they were still paying us over half a million a year because think that's their quote or something like that is because we're literally making them tens of millions of dollars a year. Otherwise they wouldn't because they had all of these small little things that were annoying them. Guess what? I came back. I told my team, How did you guys not do this? How did you forget to say that? And so on and so forth. And they were all shocked, you know, they didn't even know they should be doing those things. I'm like, Yes, you should. Of course you should. What are you talking about? And then in two weeks, we optimized all of our procedures so that now this this client is like already so happy. Like, I had a conversation with him. I should have had a conversation with him last Thursday and just to get an update to see if things are going better and so on and so forth. And he literally didn't make the meeting. He's like, Robert, no point for the meetings.
Robert (00:13:33) - Everything's going so well. Thank you so much. Blah, blah, blah, blah. Right. And like, okay, amazing. That's that's all I needed to know. So these are the three things you should latch on to immediately. We do this by default whenever someone interacts with us and says, Robert, I need you to take a look at my business from the outside, let me know how I can grow it. These three things we look at every single time and, you know, two dozen other things, but these are the main ones.
Josh (00:13:57) - No, Robert, I dare ask your website. You've been pretty good about communicating how folks can get engaged and in touch with you and the work that you do. But is Robert injuries? Is that is that the best place for someone who's been listening to our conversation to go and engage with you?
Robert (00:14:15) - That is correct.
Josh (00:14:16) - Josh And what would you recommend they do?
Robert (00:14:19) - So they can either fill out the form in there like we have the higher section, they can go to higher and whatever they need help with.
Robert (00:14:27) - You can just fill it out there or they can literally just email email@example.com with literally just just email me and they schedule a call. Right. I do hope no one wants to waste my time. Right? Like this is like I'm not interested in dates, you know, or stuff like that. It's weird. Like once we started going social, the thing I got most of is women asking me if I'm married. I'm like, No, I'm not interested. But basically, if they have specific business questions, you know, or if I can help them grow their business, you know, or manage it better or whatever things of that nature, they should email me and I'm willing to hop on a conversation.
Josh (00:15:06) - Yeah. All right. Again, Robert Indries, the spelling and the direct link to our friend that's listening right now, just click around the show notes. You'll find a direct link, Robert, to your website. Robert, it's been great having you. Thank you so much for joining us.
Robert (00:15:20) - Likewise. Thank you so much for having me.
Josh (00:15:28) - Thanks for listening to the Thoughtful Entrepreneur Show. If you are a thoughtful business owner or professional who would like to be on this daily program, please visit up My Influence slash guest. If you're a listener, I'd love to shout out your business to our whole audience for free. You can do that by leaving a review on Apple Podcasts or join our listener Facebook group. Just search for the thoughtful entrepreneur and Facebook. I'd love even if you just stopped by to say hi, I'd love to meet you. We believe that every person has a message that can positively impact the world. We love our community who listens and shares our program every day. Together, we are empowering one another as thoughtful entrepreneurs. Hit subscribe so that tomorrow morning. That's right, seven days a week. You are going to be inspired and motivated to succeed. I promise to bring positivity and inspiration to you for around 15 minutes each day. Thanks for listening and thank you for being a part of the thoughtful entrepreneur movement.